Privacy Policy for LME Group Pty Ltd

1. Introduction
LME Group Pty Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Australian Privacy Laws, including the Privacy Act 1988 (Cth).

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email, phone number, and address when you book a service or contact us.
• Payment Information: Payment details are collected securely via our payment gateway provider.
• Usage Data: Information about your interactions with our website, including browsing activity, IP address, and location data.

3. How We Use Your Information
The personal information we collect is used for the following purposes:

• To process and manage bookings for skip bin hire, concrete removal, and strip-out services.
• To communicate with you regarding your booking, changes, or important updates.
• To improve our website experience, customer service, and marketing.
• To comply with legal and regulatory obligations.

4. How We Share Your Information
LME Group Pty Ltd does not sell or trade personal information. However, we may share it with:

• Service Providers: To facilitate payments, delivery, and waste disposal.
• Legal Authorities: If required by law or to protect the rights of LME Group Pty Ltd or its customers.

5. Data Security
We use industry-standard encryption and secure systems to protect your personal data from misuse, loss, or unauthorised access. Our payment gateways follow strict security protocols to ensure your payment details remain confidential.

6. Cookies & Tracking
Our website may use cookies to enhance your user experience. Cookies collect usage information, such as browsing habits, to help us improve website functionality and marketing. You can manage your cookie preferences via your browser settings.

7. Your Rights
You have the right to:

• Access Your Data: Request access to personal information we hold about you.
• Correct Your Data: Request changes to your personal data if it is inaccurate or outdated.
• Opt-Out: Unsubscribe from marketing communications at any time.

8. Third-Party Websites
Our website may contain links to third-party websites. LME Group Pty Ltd is not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of third-party websites before providing personal information.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact us at:
📧 Email: info@lme.group

Effective Date: [08/11/2023]