Skip Bin Hire Policy for LME Group Pty Ltd

1. Booking & Payment

• Bookings must be made via lme.group/shop.
• Full payment, including the deposit, is required at the time of booking.
• Deposits are non-refundable, and payments must be made via approved payment methods.

2. Delivery & Collection

• Skip bins are delivered on the scheduled delivery date chosen during booking.
• 72 hours’ notice is required for changes to delivery or collection dates.
• Collection occurs on the pre-arranged date, as selected at booking.

3. Usage Guidelines

• Customers must adhere to waste guidelines available on the LME Group website.
• Prohibited waste includes hazardous materials, asbestos, chemicals, and liquids.
• Skip bins must not be overloaded or exceed the specified weight limits.

4. Cancellations & Changes

• Cancellations must be made at least 72 hours prior to the delivery date.
• Deposits are non-refundable, even if the cancellation meets the required notice period.
• Changes to bookings within 72 hours of the delivery date may incur additional fees.

5. Liability & Damages

• Customers are responsible for the contents of the skip bin and ensuring it does not contain prohibited items.
• LME Group is not responsible for any property damage caused by delivery, placement, or removal of the skip bin, especially on private property or driveways.

6. Contact Us
For booking changes, inquiries, or cancellations, contact info@lme.group. LME Group aims to respond to all customer requests within 2 business days.

Effective Date: 08/12/24